Merchant Policies

At AstridCarkmo, we are committed to providing quality products and a smooth shopping experience. Please review the following policies before placing an order.

Custom Products

Many of our products are custom-made or personalized, including custom apparel and heat transfer designs.

Because these items are produced specifically for each customer, custom products may not be eligible for returns or exchanges unless the item arrives damaged or defective.

Order Processing

Orders are typically processed within 1–3 business days. Custom designs or large orders may require additional processing time.

Payment Methods

We accept secure online payments through trusted payment processors. All payments must be completed at the time of purchase before orders are processed.

Order Accuracy

Customers are responsible for reviewing their order details before completing checkout. Please ensure that:

  • Product selections
  • Sizes
  • Colors
  • Shipping information

are accurate before submitting your order.

Customer Submitted Designs

Customers submitting their own artwork, logos, or designs confirm that they have the legal right to use those materials.

AstridCarkmo is not responsible for copyright or trademark violations related to customer-provided content.

Policy Updates

AstridCarkmo reserves the right to update or modify these policies at any time. Updates will be posted on this page and will take effect immediately.